Clear and timely communications. I had several specifications that required a fee (rush/3color print/3 color swaps) and I found the fee reasonable. The product arrived on time. Everyone quite pleased with the product. Only complaint - My first two choices of colors both bottles and lids were not available.
A pleasure to work with! Incredibly responsive, Stacee was amazing to work with she got our order processed quickly and was an awesome communicator! Easy process, can't wait to work with eco branders again!
I had a great experience with Ecobrander Promos. They were super responsive and helpful throughout the process - even calling me to confirm details of our order. I would recommend and will use again!
We have been working with Stacee M for the last few years for our office orders and she has been nothing short of kind, helpful, prompt, and thorough. We and our patients love the lip balm and continue to order for the high quality product and great customer service.
Fantastic! The customer service was quick and responsive even though it was hard to pin down colors in stock. The payment process and turn around for production was on point, I will use them again!
Working with Ecobrander Promos and Stacee was so refreshing for us. Ordering branded/customized apparel has been more difficult and expensive recently, especially with Nalgene’s recent switch to Sustain. Stacee took the time to communicate product availability and was patient and flexible with our needs. Will definitely be using Ecobrander Promos for company swag again!
Service was responsive and helpful. Sales Rep was friendly and made the order and design process simple.
The bottles are great but one of the tops must have been replaced with a different color without letting me know. I am surprised by that. Stacee was fabulous and responsive to work with as always. I realize inflation has hit all of us but I was sad that the cost increased again.
Thanks so much for taking the time to leave a review. I'm so sorry that you received one bottle with a random lid color - that is quite strange and we'll be sure to make good on it. I'll reach out to you via email with the details. We understand and share your feelings about the inflation issues that are affecting us all - rest assured, we'll keep doing everything we can to keep prices as reasonable as possible for our customers. Thanks again for your feedback.