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A Word from Our Customers

Based on 87 reviews
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ECOBRANDERS
Jennifer K.
Nalgene

Clear and timely communications. I had several specifications that required a fee (rush/3color print/3 color swaps) and I found the fee reasonable. The product arrived on time. Everyone quite pleased with the product. Only complaint - My first two choices of colors both bottles and lids were not available.

Amazing service and great communication

A pleasure to work with! Incredibly responsive, Stacee was amazing to work with she got our order processed quickly and was an awesome communicator! Easy process, can't wait to work with eco branders again!

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ECOBRANDERS
Elizabeth P.

I had a great experience with Ecobrander Promos. They were super responsive and helpful throughout the process - even calling me to confirm details of our order. I would recommend and will use again!

Great service

We have been working with Stacee M for the last few years for our office orders and she has been nothing short of kind, helpful, prompt, and thorough. We and our patients love the lip balm and continue to order for the high quality product and great customer service.

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ECOBRANDERS
Ashley C.

Fantastic! The customer service was quick and responsive even though it was hard to pin down colors in stock. The payment process and turn around for production was on point, I will use them again!

Working with Ecobrander Promos and Stacee was so refreshing for us. Ordering branded/customized apparel has been more difficult and expensive recently, especially with Nalgene’s recent switch to Sustain. Stacee took the time to communicate product availability and was patient and flexible with our needs. Will definitely be using Ecobrander Promos for company swag again!

Service was responsive and helpful. Sales Rep was friendly and made the order and design process simple.

The bottles are great but one of the tops must have been replaced with a different color without letting me know. I am surprised by that. Stacee was fabulous and responsive to work with as always. I realize inflation has hit all of us but I was sad that the cost increased again.

Sue -
Thanks so much for taking the time to leave a review. I'm so sorry that you received one bottle with a random lid color - that is quite strange and we'll be sure to make good on it. I'll reach out to you via email with the details. We understand and share your feelings about the inflation issues that are affecting us all - rest assured, we'll keep doing everything we can to keep prices as reasonable as possible for our customers. Thanks again for your feedback.

Stacee M.

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ECOBRANDERS
Steven K.

They are easy to work with, timely with responses, clear about all steps of the process and consistent in their work.

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ECOBRANDERS
Eliza K.

Stacee is incredibly knowledgable with quick response times. Ecobrander Promos quickly turned around a large order on a short timeline and all products turned out great!

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ECOBRANDERS
Brenda

Ecobrander Promos was helpful and responsive throughout the entire process. All of my questions and concerns were answered thoroughly and promptly, which was much appreciated. The end product looks great!

I had a great experience working with EcoBrander Promos. They were quick to respond. The products came out great. Overall a pleasure to work with. Will definitely order again :)

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ECOBRANDERS
Tamiya E.

Eco Brander products have worked well for my organization. They are always easy to communicate with and the products arrived on time and in great shape. Thanks!

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ECOBRANDERS
Susan W.

I have used the services of EcoBrander Promos in the past and I have not been disappointed. My order is handled professionally from start to finish. The products are as described and I am always pleased!

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ECOBRANDERS
Amanda

I’ve been a long time customer with Eco Brander Promos. My orders have been perfect every time. Easy to place an order, quality products, fast shipping. Definitely five stars!!!

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ECOBRANDERS
Alicia

Eco brander was very easy and responsive to work with. I called to discuss the proofing process and was led through the process of ensuring the proof was what we wanted before even placing the order. This really eased my mind as I was purchasing a large quantity and felt confident when I had to place the order. I received the final product and they look great! Thank you!

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ECOBRANDERS
Emily H.

Excellent! Stacee was super responsive and answered all my questions in a timely manner!

We love the water bottles. The process was easy and quick

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ECOBRANDERS
Mary A.

Stacee was very quick and efficient, and easy to communicate with. The product came out as expected.

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ECOBRANDERS
Sue M.

Very nice product and printing! Fast service!

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ECOBRANDERS
Customer

Wonderfully fast and the product is great!

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ECOBRANDERS
Brian M.

East, quick, professional

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ECOBRANDERS
Alexis F.

It is always so easy to work with eco-brander promos. They are great at following up about orders, and communicating through all steps of the process.

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ECOBRANDERS
Richard C.

Excellent customer service and great product.

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ECOBRANDERS
Helen B.

Great service and products! We have used Eco Brander Promos for a number of years for our event water bottles, and they have been great each time!